Frequently Asked Questions
Do you charge for your designs?
Typically, ACP will be able to provide a conceptual plan with an accompanying budget free of charge. Depending on the complexity of your project and the detail involved, a design retainer may be required to produce a 3D rendering and a custom plan.
When will I receive my design and quote?
Upon completion of our initial consultation and site evaluation, we generally have a preliminary proposal for your review within 4-6 working days. As a part of the consultation, you will be provided with more specific details on what to expect for your particular project.
What makes your company different?
Established in 1986, ACP brings a wealth of experience, talent and resources to your project. Whether you have a simple plan or a multi-faceted one, our versatility enables us to provide efficiencies in delivering the desired result. We value our customers time and take pride in our demonstrated record of installing complex visions with a minimal amount of inconvenience to our clients.
What is your service area?
ACP has offices that serve the greater Tampa, Orlando and Jacksonville markets.
How long until you can start on my project?
Just as every customer has a unique vision for their project, every project has a unique set of parameters for installation. Once we have agreed on the scope of work and received a deposit, we will begin to coordinate the selection and ordering of materials, permitting and anything else that needs to be completed prior to installation. With many variables in play, there is no set lead time that can be assured. We do assure that we will remain in communication with you so that you are informed throughout the process.
How long will it take? What is our timeline for completion?
ACP will provide an estimated time for completion of your project at the time of agreement. Since there are some factors that are outside of our control (weather/material availability/permitting) the timetable for completion can change. By being proactive in our communication, we will do our best to minimize the impact of any such challenges.
What is your process? i.e., Contracts? Selection of materials? Do you pull permits? Etc.
Check out our process here.
When do I pay for the project?
We offer various competitive financing plans through GreenSky Financing that work best for your budget.
Who is my point of contact after consultation?
Paul Lukert, Residential Sales Manager. Direct office line: 813-973-4425 x113, Email: Plukert@acpfl.com